The National Insurance Commission (NAICOM) has reiterated its commitment to upholding high labour standards and promoting staff welfare as part of efforts to strengthen its effectiveness as a regulatory body.
In a statement issued on Monday in Lagos, the commission said its performance was closely linked to the professionalism, dedication and well-being of its workforce.
NAICOM noted that since the current leadership assumed office, deliberate steps had been taken to improve working conditions and enhance staff welfare across the organisation.
According to the commission, the measures include improved internal processes, a more supportive work environment and the promotion of a workplace culture built on fairness, productivity, mutual respect and accountability.
It described staff welfare as a top priority, adding that notable progress had been made in areas such as training and capacity development, career growth, workplace improvements and performance-based promotions.
“These initiatives are designed to build a skilled, motivated and result-driven workforce aligned with the commission’s strategic goals,” the statement said.
The commission also stressed that its human resource system is transparent and merit-based, in line with public service rules and relevant regulatory frameworks.
It explained that promotion exercises are conducted through due process, based on objective and verifiable criteria, with equal opportunities for all staff without bias.
NAICOM further emphasised that discipline, integrity and positive working relationships remain central to its operations, underscoring its commitment to equity, transparency and non-discrimination.
The commission said management remains open to constructive dialogue and encouraged staff to utilise established internal communication and dispute resolution channels to address concerns.
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It assured stakeholders of continued investment in staff welfare and professional development in line with global best practices and its statutory mandate to regulate and strengthen Nigeria’s insurance industry.
NAICOM also disclosed that an earlier attempt by certain individuals to undermine the credibility of its leadership through external actors had failed, noting that staff rejected the move and declined to be associated with what it described as unfounded claims.
The commission added that the situation had been resolved, with normal operations fully restored
